Terms of Service & Privacy Policy

These Terms of Service ("Terms") are a binding agreement between you (and the company you represent, together "you") and CalibRunway ("CalibRunway", "we", "us"). By creating an account, signing in, or using the service you agree to these Terms. If you don't agree, don't use the service. If you accept for a company, you confirm you have authority to bind it.

CalibRunway provides software that organises data you connect and produces estimates such as cash runway, Zero Cash Date, burn, scenarios, digests and board reports. It does not provide financial, accounting, tax, investment, legal or other professional advice, and no fiduciary, advisory or accountant relationship is created.

All outputs are informational estimates based on assumptions and on data that may be incomplete, delayed, duplicated or wrong. You must independently verify any figure before relying on it and consult qualified professionals for decisions about your business.

You alone are responsible for managing your company's finances, including cash management, payroll, spending, fundraising, reporting to investors or boards, regulatory and tax obligations, and every decision you make or don't make using the service. CalibRunway is not responsible for any outcome of those decisions, including insolvency, missed obligations, or statements made to investors based on the service's outputs.

The AI Scenario Calibrator and other AI features use third-party large language models. AI output can be inaccurate, incomplete, inconsistent or fabricated, including miscalculations of runway, cost, revenue or dates. AI answers are not reviewed by a person and are not advice. You must check any AI output before acting on it. To the fullest extent permitted by law, CalibRunway is not liable for any loss arising from AI output or from reliance on it.

The service can connect to third-party services such as Stripe, banks through Plaid, and QuickBooks Online. You authorise us to access data from those services on your behalf. Those services are operated by third parties under their own terms; we don't control them and aren't responsible for their availability, accuracy, security, or any change, outage or breach on their side.

We use reasonable safeguards, such as encrypting stored access tokens, but no system is perfectly secure. You acknowledge the risk that data could be exposed through a security incident affecting us, our providers or a connected service. To the fullest extent permitted by law, CalibRunway is not liable for unauthorised access to, or disclosure, loss or alteration of, your data, except to the extent caused by our gross negligence or wilful misconduct. You are responsible for securing your own accounts and devices and for revoking access you no longer want.

New accounts get a 14-day free trial that doesn't require a payment method. When the trial ends, access to the service is paused until you subscribe to a paid plan; your data is kept. Paid plans renew automatically until cancelled and are billed through Stripe. Fees are non-refundable except where required by law. We may change prices with prior notice. Usage limits, such as daily AI questions and weekly email sends, apply to each plan.

Don't misuse the service: no unlawful use, no sending spam or misleading emails through the reporting features, no attempts to access other customers' data, no reverse engineering, overloading or interfering with the service, and no use that infringes others' rights. We may suspend accounts that violate these Terms.

You keep ownership of your data. You grant us a limited licence to process it to provide, secure and improve the service, including sending it to providers such as AI model and email providers as needed to deliver features you use. You're responsible for having the right to connect and share the data you bring, including recipients' email addresses. How we collect, protect, keep and delete your data is described in the Privacy Policy (section 15) and the Data Deletion section (section 16), which are part of these Terms.

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND UNINTERRUPTED OR ERROR-FREE OPERATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, CALIBRUNWAY AND ITS OWNERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, FUNDING, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, ITS OUTPUTS, AI FEATURES OR INTEGRATIONS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US $100 IF GREATER.

You will defend, indemnify and hold harmless CalibRunway and its owners, employees and suppliers from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from: your use of the service or its outputs; financial, business or investment decisions made by you or anyone relying on information you share from the service; your data and your connected accounts; emails and reports you send through the service; or your breach of these Terms or of law.

You can stop using the service and cancel your subscription at any time. We may suspend or end access for breach of these Terms or to protect the service or other users. Sections 2–5, 8–11, 13 and 15–16 survive termination.

These Terms are governed by the laws of the State of Washington, United States of America, without regard to conflict-of-law rules. Any dispute will be resolved exclusively in the state or federal courts located in the State of Washington, and you consent to their jurisdiction.

We may update these Terms. If we make material changes we'll ask you to accept the new version in the app before continuing. Questions about these Terms can be sent through the support contact in the app.